Product updates/upgrades - Q&A

Your User Area at the Voxengo web site lists all product keys you have along with the latest version setup file download links, and setup and authorization/registration instructions.  Simply go to the User Area and download the latest version setup file.  Then install (unpack) it over the existing installed version.

No, the upgrade price is lower.  Please cancel your order and visit the User Area and use the corresponding upgrade option there.

Yes, if you want to use version 3 you should upgrade your license.  Upgrades are handled via the User Area.  If you purchased your version 2 license via RegSoft.com or other reseller, before you can upgrade you should log in or create an account at the Voxengo web site, and add your version 2 key to the User Area.  After that you will have an access to the upgrade option.

If update is a minor version update, you do not need a new key.

If a major version upgrade is available, you will need to upgrade your existing version key to a new version key for a specified fee before you can use that newer major version software.  Major product version upgrades can be ordered via the User Area.

No, since after upgrade, your v1.9 license became the "Not For Resale" license.  It is a condition required to receive a reduced-price upgrade from v1.9 to v2.0.

You may enable product update notifications at the User Area.  You will receive update notifications for all products you have end-user licenses for.

Minor updates can be downloaded and installed free of charge.

The upgrade price does not depend on the introductory price.  Note that before you place your order we reserve the right to change product prices at any time without prior notification.

You may still use V1, but you can't transfer its license or upgrade it again since you've used your upgrade benefit already.  Now you can only purchase V2 anew.