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Forums     Plugins     r8brain PRO r8brain pro won't run on Win10 Anniversary Release

This topic was created before release of the latest product version, and it may contain details irrelevant to this version.  Replying is disabled for this topic.

Hi,

I've had r8brain pro for a long time and it's worked great.  I recently upgraded from Win7-64 to Win10 (Nov 2015).  I think R8brain worked OK after that.  But just a week or two ago, I updated to the Win 10 anniversary release.  I tried r8brain for the first time tonight, and it won't start.  I tried uninstalling/reinstalling/rebooting/running as admin/starting from command prompt.  Nothing works.  No window comes up and no error message is provided.  From the user perspective, nothing happens.

The Windows logs show r8brain crashing every time I try this.  Please help

---

Here's some of the Windows application error log capture:

Faulting application name: r8brainpro.exe, version: 0.0.0.0, time stamp: 0x2a425e19

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc00001a5

Fault offset: 0x00746240

Faulting process id: 0x18a0

Faulting application start time: 0x01d1fb791a728611

Faulting application path: C:\Program Files (x86)\Voxengo\r8brain PRO\r8brainpro.exe

Faulting module path: unknown

Report Id: 73a27a76-6940-44a9-aba2-3bb507cb499e

Faulting package full name:

Faulting package-relative application ID:

---

and then in the next log:

Fault bucket 108017339963, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: r8brainpro.exe

P2: 0.0.0.0

P3: 2a425e19

P4: StackHash_9d92

P5: 0.0.0.0

P6: 00000000

P7: c00001a5

P8: PCH_DA_FROM_r8brainpro+0x000A2900

P9:

P10:

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34B7.tmp.WERInternalMetadata.xml

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_r8brainpro.exe_7315f6a5ff43db582175d858735127b7863d3eca_b5179531_25a83747

Analysis symbol:

Rechecking for solution: 0

Report Id: 73a27a76-6940-44a9-aba2-3bb507cb499e

Report Status: 0

Hashed bucket: 1801e39a461acef4d8c45b57d8ca629f

----

The above 'Report.WER' file has the following contents:

Version=1

EventType=APPCRASH

EventTime=131162361726172240

ReportType=2

Consent=1

UploadTime=131162361726953491

ReportIdentifier=58379c68-676c-11e6-a93b-e0cb4e5fbf90

IntegratorReportIdentifier=73a27a76-6940-44a9-aba2-3bb507cb499e

WOW64=1

NsAppName=r8brainpro.exe

AppSessionGuid=000018a0-0001-001d-1186-721a79fbd101

TargetAppId=W:0000da39a3ee5e6b4b0d3255bfef95601890afd80709!0000da39a3ee5e6b4b0d3255bfef95601890afd80709!r8brainpro.exe

TargetAppVer=1992//06//19:22:22:17!14a285!r8brainpro.exe

BootId=4294967295

Response.BucketId=1801e39a461acef4d8c45b57d8ca629f

Response.BucketTable=1

Response.LegacyBucketId=108017339963

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=r8brainpro.exe

Sig[1].Name=Application Version

Sig[1].Value=0.0.0.0

Sig[2].Name=Application Timestamp

Sig[2].Value=2a425e19

Sig[3].Name=Fault Module Name

Sig[3].Value=StackHash_9d92

Sig[4].Name=Fault Module Version

Sig[4].Value=0.0.0.0

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=00000000

Sig[6].Name=Exception Code

Sig[6].Value=c00001a5

Sig[7].Name=Exception Offset

Sig[7].Value=PCH_DA_FROM_r8brainpro+0x000A2900

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.14393.2.0.0.256.48

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=9d92

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=9d923d5bcb67e353580f912bcd7cdd34

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=c6ab

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=c6ab6d487c542e97197bd184cd169499

UI[2]=C:\Program Files (x86)\Voxengo\r8brain PRO\r8brainpro.exe

UI[3]=r8brainpro.exe has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

LoadedModule[0]=C:\Program Files (x86)\Voxengo\r8brain PRO\r8brainpro.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL

LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll

LoadedModule[5]=C:\WINDOWS\AppPatch\AcLayers.DLL

LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll

LoadedModule[7]=C:\WINDOWS\System32\USER32.dll

LoadedModule[8]=C:\WINDOWS\System32\win32u.dll

LoadedModule[9]=C:\WINDOWS\System32\GDI32.dll

LoadedModule[10]=C:\WINDOWS\System32\gdi32full.dll

LoadedModule[11]=C:\WINDOWS\System32\SHELL32.dll

LoadedModule[12]=C:\WINDOWS\System32\cfgmgr32.dll

LoadedModule[13]=C:\WINDOWS\System32\windows.storage.dll

LoadedModule[14]=C:\WINDOWS\System32\combase.dll

LoadedModule[15]=C:\WINDOWS\System32\ucrtbase.dll

LoadedModule[16]=C:\WINDOWS\System32\RPCRT4.dll

LoadedModule[17]=C:\WINDOWS\System32\SspiCli.dll

LoadedModule[18]=C:\WINDOWS\System32\CRYPTBASE.dll

LoadedModule[19]=C:\WINDOWS\System32\bcryptPrimitives.dll

LoadedModule[20]=C:\WINDOWS\System32\sechost.dll

LoadedModule[21]=C:\WINDOWS\System32\powrprof.dll

LoadedModule[22]=C:\WINDOWS\System32\advapi32.dll

LoadedModule[23]=C:\WINDOWS\System32\shlwapi.dll

LoadedModule[24]=C:\WINDOWS\System32\kernel.appcore.dll

LoadedModule[25]=C:\WINDOWS\System32\shcore.dll

LoadedModule[26]=C:\WINDOWS\System32\profapi.dll

LoadedModule[27]=C:\WINDOWS\System32\OLEAUT32.dll

LoadedModule[28]=C:\WINDOWS\System32\SETUPAPI.dll

LoadedModule[29]=C:\WINDOWS\SYSTEM32\MPR.dll

LoadedModule[30]=C:\WINDOWS\SYSTEM32\sfc.dll

LoadedModule[31]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV

LoadedModule[32]=C:\WINDOWS\SYSTEM32\bcrypt.dll

LoadedModule[33]=C:\WINDOWS\SYSTEM32\sfc_os.DLL

LoadedModule[34]=C:\WINDOWS\System32\IMM32.DLL

LoadedModule[35]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.0_none_88fef4c26039fb25\COMCTL32.dll

LoadedModule[36]=C:\WINDOWS\System32\comdlg32.dll

LoadedModule[37]=C:\WINDOWS\System32\ole32.dll

LoadedModule[38]=C:\WINDOWS\System32\ws2_32.dll

LoadedModule[39]=C:\WINDOWS\SYSTEM32\inetmib1.dll

LoadedModule[40]=C:\WINDOWS\System32\NSI.dll

LoadedModule[41]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

LoadedModule[42]=C:\WINDOWS\SYSTEM32\snmpapi.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=r8brainpro.exe

AppPath=C:\Program Files (x86)\Voxengo\r8brain PRO\r8brainpro.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=16A9BA5756D5A43F7F3CA05E0ED5A983

MetadataHash=601065371


Sorry for the issue - it may be some incompatibility issue.  Currently, I have no idea how to fix it.
This topic was created before release of the latest product version, and it may contain details irrelevant to this version.  Replying is disabled for this topic.