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Forums     Plugins     r8brain PRO r8brain pro won't run on Win10 Anniversary Release


Hi,

I've had r8brain pro for a long time and it's worked great.  I recently upgraded from Win7-64 to Win10 (Nov 2015).  I think R8brain worked OK after that.  But just a week or two ago, I updated to the Win 10 anniversary release.  I tried r8brain for the first time tonight, and it won't start.  I tried uninstalling/reinstalling/rebooting/running as admin/starting from command prompt.  Nothing works.  No window comes up and no error message is provided.  From the user perspective, nothing happens.

The Windows logs show r8brain crashing every time I try this.  Please help

---

Here's some of the Windows application error log capture:

Faulting application name: r8brainpro.exe, version: 0.0.0.0, time stamp: 0x2a425e19

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc00001a5

Fault offset: 0x00746240

Faulting process id: 0x18a0

Faulting application start time: 0x01d1fb791a728611

Faulting application path: C:\Program Files (x86)\Voxengo\r8brain PRO\r8brainpro.exe

Faulting module path: unknown

Report Id: 73a27a76-6940-44a9-aba2-3bb507cb499e

Faulting package full name:

Faulting package-relative application ID:

---

and then in the next log:

Fault bucket 108017339963, type 1

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: r8brainpro.exe

P2: 0.0.0.0

P3: 2a425e19

P4: StackHash_9d92

P5: 0.0.0.0

P6: 00000000

P7: c00001a5

P8: PCH_DA_FROM_r8brainpro+0x000A2900

P9:

P10:

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER34B7.tmp.WERInternalMetadata.xml

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_r8brainpro.exe_7315f6a5ff43db582175d858735127b7863d3eca_b5179531_25a83747

Analysis symbol:

Rechecking for solution: 0

Report Id: 73a27a76-6940-44a9-aba2-3bb507cb499e

Report Status: 0

Hashed bucket: 1801e39a461acef4d8c45b57d8ca629f

----

The above 'Report.WER' file has the following contents:

Version=1

EventType=APPCRASH

EventTime=131162361726172240

ReportType=2

Consent=1

UploadTime=131162361726953491

ReportIdentifier=58379c68-676c-11e6-a93b-e0cb4e5fbf90

IntegratorReportIdentifier=73a27a76-6940-44a9-aba2-3bb507cb499e

WOW64=1

NsAppName=r8brainpro.exe

AppSessionGuid=000018a0-0001-001d-1186-721a79fbd101

TargetAppId=W:0000da39a3ee5e6b4b0d3255bfef95601890afd80709!0000da39a3ee5e6b4b0d3255bfef95601890afd80709!r8brainpro.exe

TargetAppVer=1992//06//19:22:22:17!14a285!r8brainpro.exe

BootId=4294967295

Response.BucketId=1801e39a461acef4d8c45b57d8ca629f

Response.BucketTable=1

Response.LegacyBucketId=108017339963

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=r8brainpro.exe

Sig[1].Name=Application Version

Sig[1].Value=0.0.0.0

Sig[2].Name=Application Timestamp

Sig[2].Value=2a425e19

Sig[3].Name=Fault Module Name

Sig[3].Value=StackHash_9d92

Sig[4].Name=Fault Module Version

Sig[4].Value=0.0.0.0

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=00000000

Sig[6].Name=Exception Code

Sig[6].Value=c00001a5

Sig[7].Name=Exception Offset

Sig[7].Value=PCH_DA_FROM_r8brainpro+0x000A2900

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.14393.2.0.0.256.48

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=9d92

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=9d923d5bcb67e353580f912bcd7cdd34

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=c6ab

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=c6ab6d487c542e97197bd184cd169499

UI[2]=C:\Program Files (x86)\Voxengo\r8brain PRO\r8brainpro.exe

UI[3]=r8brainpro.exe has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

LoadedModule[0]=C:\Program Files (x86)\Voxengo\r8brain PRO\r8brainpro.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL

LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll

LoadedModule[5]=C:\WINDOWS\AppPatch\AcLayers.DLL

LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll

LoadedModule[7]=C:\WINDOWS\System32\USER32.dll

LoadedModule[8]=C:\WINDOWS\System32\win32u.dll

LoadedModule[9]=C:\WINDOWS\System32\GDI32.dll

LoadedModule[10]=C:\WINDOWS\System32\gdi32full.dll

LoadedModule[11]=C:\WINDOWS\System32\SHELL32.dll

LoadedModule[12]=C:\WINDOWS\System32\cfgmgr32.dll

LoadedModule[13]=C:\WINDOWS\System32\windows.storage.dll

LoadedModule[14]=C:\WINDOWS\System32\combase.dll

LoadedModule[15]=C:\WINDOWS\System32\ucrtbase.dll

LoadedModule[16]=C:\WINDOWS\System32\RPCRT4.dll

LoadedModule[17]=C:\WINDOWS\System32\SspiCli.dll

LoadedModule[18]=C:\WINDOWS\System32\CRYPTBASE.dll

LoadedModule[19]=C:\WINDOWS\System32\bcryptPrimitives.dll

LoadedModule[20]=C:\WINDOWS\System32\sechost.dll

LoadedModule[21]=C:\WINDOWS\System32\powrprof.dll

LoadedModule[22]=C:\WINDOWS\System32\advapi32.dll

LoadedModule[23]=C:\WINDOWS\System32\shlwapi.dll

LoadedModule[24]=C:\WINDOWS\System32\kernel.appcore.dll

LoadedModule[25]=C:\WINDOWS\System32\shcore.dll

LoadedModule[26]=C:\WINDOWS\System32\profapi.dll

LoadedModule[27]=C:\WINDOWS\System32\OLEAUT32.dll

LoadedModule[28]=C:\WINDOWS\System32\SETUPAPI.dll

LoadedModule[29]=C:\WINDOWS\SYSTEM32\MPR.dll

LoadedModule[30]=C:\WINDOWS\SYSTEM32\sfc.dll

LoadedModule[31]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV

LoadedModule[32]=C:\WINDOWS\SYSTEM32\bcrypt.dll

LoadedModule[33]=C:\WINDOWS\SYSTEM32\sfc_os.DLL

LoadedModule[34]=C:\WINDOWS\System32\IMM32.DLL

LoadedModule[35]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.14393.0_none_88fef4c26039fb25\COMCTL32.dll

LoadedModule[36]=C:\WINDOWS\System32\comdlg32.dll

LoadedModule[37]=C:\WINDOWS\System32\ole32.dll

LoadedModule[38]=C:\WINDOWS\System32\ws2_32.dll

LoadedModule[39]=C:\WINDOWS\SYSTEM32\inetmib1.dll

LoadedModule[40]=C:\WINDOWS\System32\NSI.dll

LoadedModule[41]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

LoadedModule[42]=C:\WINDOWS\SYSTEM32\snmpapi.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=r8brainpro.exe

AppPath=C:\Program Files (x86)\Voxengo\r8brain PRO\r8brainpro.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=16A9BA5756D5A43F7F3CA05E0ED5A983

MetadataHash=601065371


Sorry for the issue - it may be some incompatibility issue.  Currently, I have no idea how to fix it.
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