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Forums     Plugins     Elephant
Upgrading Elephant 2

This topic was last updated 180 days ago, and thus it can be considered old.  Replying is disabled for this topic.

TRW on Jul 7, 2009, 9:18am:
Hi guys,

I have owned Elephant for years and am on v2.

I cannot remember how I authorised the plugin and when I click on '?' I see it is registered to me, but there is no user key and I can't remember one either!

I now want to upgrade it to v3 and run it on my Mac and I have a project to finish today for a client and I kinda need it.  I have sent a message to tech support but am awaiting a reply.

I have searched my email accounts and tried to login here with all my usual password/user accounts etc to no avail.  So I had to register again from scratch.

Any ideas?  In a bit of a rush...

Cheers Tom

Aleksey Vaneev on Jul 7, 2009, 9:22am:
I've answered your support ticket already.  Please continue the ticket discussion and provide your e-mail address you've used to order Elephant 2 so I could look up your key.

TRW on Jul 7, 2009, 10:10am:
Hi Aleksey - where do I find the ticket - I have received no email?

Thanks for your help!

-Tom

TRW on Jul 7, 2009, 10:13am:
Oh apologies - I found it.  Nice little feature on the website, this ticket system!

Cheers Tom
This topic was last updated 180 days ago, and thus it can be considered old.  Replying is disabled for this topic.

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